Can I export my pet's health records?
Yes, and it is always free. Pativo exports any pet, or all of them, as a printable PDF, a spreadsheet (CSV) or JSON, and you choose which sections to include. It also makes a sitter sheet with exactly what a carer needs, and a complete JSON backup of every record and setting. The file is built on your phone and handed to the share sheet.
Every export format, the sitter sheet and the full backup are free, always, with or without a subscription.
What can I export?
Any pet, or all pets at once, in three formats, with the sections you choose. Pick "Everything" or tick the parts you need: profile, medication, vaccinations, vet visits, weights, symptom checks, daily log, feeding, contacts, and tasks, walks and other logs.
| Format | What you get | Good for |
|---|---|---|
| A printable record on white paper, one part per pet, newest first, with a weight chart and your pet's usual daily-log values | Printing, a new vet, insurance paperwork, your own files | |
| Spreadsheet (CSV) | One sheet with each kind of record under its own heading; opens in Excel, Numbers or Google Sheets | Sorting, filtering and your own charts |
| JSON | Machine-readable, the same structure the app uses | Moving your records to another app |
Dates appear in a readable form and, in the spreadsheet, also in a standard machine format, so a sheet sorts correctly whatever your language.
What is the sitter sheet?
The sitter sheet is a one-step export of what someone looking after your pet needs: the profile and microchip number, medication with its times, feeding and meal times, and contacts such as your phone and your vet. Turn on "Sitter sheet" on the export screen and share it as a PDF, spreadsheet or JSON.
It is written for the person in charge: "What you need while looking after this pet. If anything worries you, call the owner or the vet listed below." It leaves out the history, so a sitter does not carry your walk routes or symptom checks around.
If the sitter should log doses and meals in the app instead, share the pet's care with an invite code; that is free too.
What is in the complete backup?
The complete backup is a single JSON file with every record and setting in the app: pets, check-ins, weights, medication, vaccinations, vet visits, symptom checks, toilet logs, quick-log events, pain scores, walks, feeding plans, species tools and lost-pet records. Use it to keep your own copy or to move to another app.
How do I export?
- Go to Profile, then "Export my data".
- Choose the pet, or all pets.
- Choose the sections, or turn on "Sitter sheet".
- Choose PDF, Spreadsheet (CSV) or JSON, and tap Share.
- Send it by email or message, save it to Files, or print it.
For a full backup, use "Share backup" on the same screen.
How is this different from the vet report?
The export is the complete record; the vet report is the curated one-page summary of the last 90 days for a visit, arranged in the order a vet reads it. The export is free on every plan; sharing the full vet report is part of Premium, except after an urgent result. If you simply want your vet to have everything on file, the PDF export does that at no cost.
Why is it always free?
Because your records belong to you. Pativo makes five written promises in the app, and the first is that your data is always exportable, free, forever. The others are that every pet is included on the free plan, that what's free today stays free, that you can cancel in one tap, and no ads, ever. An app that charges you to take your own data out is holding it hostage. See what else is free in pricing.
What happens to my data during an export?
The file is created on your phone, not on a server. It is written to a temporary folder that is emptied before each new export, so old copies of health records do not pile up, and then handed to your phone's share sheet. Where it goes after that is your choice.
Inside the app, records are stored encrypted on the device, with the key held in the iOS Keychain, and synced only to your own account. There are no ads and no ad networks. More in the privacy policy, and account deletion explains how to remove everything.
What does the export not include?
PDF and CSV exports cover the sections listed above; the one-tap quick-log events and photo-album pictures are not part of them. The quick-log events are in the complete JSON backup. An export is a snapshot of what you recorded, so it is only as complete as your records, and it contains observations, not a veterinary assessment.
Questions owners ask
Will exporting ever become a paid feature?
No. "Your data is always exportable, free, forever" is one of the app's written promises, alongside "What's free today stays free".
Can I move my records to another app?
Yes. The JSON export and the complete backup are machine-readable, so another app or a developer can read them. The CSV opens in any spreadsheet.
Are the quick-log events in the PDF?
The PDF and CSV cover profile, medication, vaccinations, vet visits, weights, symptom checks, the daily log, feeding, contacts and other logs. The one-tap quick-log events are included in the complete JSON backup.
How do I delete my data after exporting it?
Go to Profile, then Privacy, then Delete all my data. It removes every pet, record, check and photo from the device and from your account, and cannot be undone.